Technical Knowledge System — Industrial Manufacturer
14→6
Months to full engineering productivity
67%
Reduction in repeat problem-solving effort
40yr+
Of institutional knowledge made queryable
Zero
Critical knowledge lost in subsequent retirements
The Challenge
A manufacturer with 60+ years of engineering documentation was losing institutional knowledge as senior engineers retired. New engineers took 14 months to reach full productivity, and the same problems were solved repeatedly because no one could find prior solutions.
What We Built
We built a technical knowledge graph ingesting engineering documents, failure reports, and maintenance records — mapping relationships between components, failure modes, and resolutions. Engineering teams query for prior solutions to current problems with full documentation lineage.
“We used to lose decades of knowledge every time a senior engineer left. Now that knowledge is in the system and every engineer can access it from day one.”
— VP of Engineering Operations
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